Maintenance Reliability Transformation [MRT] Process Guide

This page explains how the training program guides you through the 12 steps and 78 recommended practices.

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Training information

If your goal is to regain control of the maintenance department so that unexpected failures are rare and work is done right the first time, you will need a plan and the knowledge to follow it.

The plan

We have developed a process for establishing the work management fundamentals, the ability to see failures coming, and performing the maintenance repairs, care tasks, and installations so there is no rework. It is well documented, practical, and doable.

Now you need to do it.


The knowledge

  • For the complete neophyte

    At one extreme, if you are very new to this field, and all of the terms and concepts are like a foreign language, you may need consultants to guide you through the process and even do some of the work for you. Our training will help you choose the right consultant, understand what they propose to do, and then take ownership as they do it.

  • For the seasoned expert

    At the other extreme, you may be very knowledgeable and experienced and simply lack a plan. While our training may help, you may only need our “Breaking out of the reactive maintenance cycle of doom” book to understand how we recommend you perform each step to avoid all of the common pitfalls.

  • For everyone else

    But if you fall somewhere in between, then you absolutely need this training program.

    First, the training will enable you to understand the jargon, terminology, philosophy, and strategy. You can start by getting up to speed and revisit the training when you need a reminder. The Team package provides a wealth of short modules to give you, and others, a quick reminder and awareness training of what it all means.

    Second, the training will enable you to understand what good looks like: maintenance strategy, planning and scheduling, spares management, condition monitoring, precision maintenance practices, preventive maintenance task optimization, and more.

    And third, the training program will guide you through the 12 major steps and 78 recommended practices so that you know what to do, when to do it, and how to do it.

The training process in detail

You are free to learn what you want when you want. You can go through it all once and circle back around for a refresher later, or you can learn what you must know to aid you when focusing on the next recommended practice. But the following describes what we had in mind when designing the system. This is the way to get the most out of the system.

  • Get a solid overview

    You should start by going through the early modules. They will help you understand why equipment fails and what can be done about it.

    Then you will understand the larger Asset Reliability Transformation (ART) process (intended to take you from the very beginning of the process through to the point where you are achieving world-class maintenance, reliability, and performance) and the subset Maintenance Reliability Transformation [MRT] (the CONTROL phase of ART) that we are shooting for here – break the back of reactive maintenance.

    At this stage you will have the big picture overview of what you must do to be successful.

  • Perform an assessment

    Now you will perform an assessment of what you do well, and where you need to make improvements. We have a spreadsheet tool that will help you record your current state and the progress you are making over time.

  • Start on recommended practice #1

    Once you understand the big picture, and you have performed an assessment, you will start at the start: recommended practice #1.

    You can watch the video, understand the challenge, and then you can execute the recommended practice.

    For either the MRT Solo package or the MRT Team package you can purchase a year or two year license. You will have the time to do it properly, and to return to the training when you need a reminder.

  • Move to recommended practice #2

    Once you have recommended practice #1 complete, you can get started on recommended practice #2. But before you do, make sure you update the MRT tracking tool – the fancy spreadsheet we provide for you. You will take great satisfaction checking off the task.

  • Score your progress

    Some of the recommended practices will take time before the process is mature. You may start by scoring yourself 2 out of 5. As you make further progress, change the score to 3. When the process is well established, change the score to 4. And when you feel that you have achieved “perfection”, you can take great pride in scoring yourself 5.

  • Involve the team

    The truth is you can’t solve this problem by yourself. You need a good relationship with operations/production; you must have all of the supervisors and maintenance technicians/craftspeople (electrical and mechanical) working in harmony. They must all understand the goals and how they can be achieved.

    And that is what the MRT Team package is for – utilize the training to involve everyone.

    For example, at the beginning of the process we recommend that you improve your relationship with operations/production. You could make your own presentation, or you could just sit down across the table and talk – or you can enroll them in the system and let them watch the selected videos.

    Later, you will involve others to enable them to understand planning/scheduling, spares management, the condition monitoring technologies, precision maintenance and care – and more. Our training modules are designed to demystify these topics and help them understand the challenges, feel at ease with the process, believe the technology, and identify how they can contribute.

  • The sooner you start, the sooner the failures will stop

    Now is the time to get started – the sooner you do, the sooner you will enjoy the positive feeling that you are making progress in ending reactive maintenance.

    Which package is for you? Choose the MRT Solo package if you want to learn as you are implementing the process, but only you will understand the process.

    The recommended package is the MRT Team package. This package ensures that your maintenance team, plus people from operations/production and engineering, will also understand the process and understand the jargon, technology, and benefits.