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Your goal is to end reactive maintenance: If your entire focus is on eliminating reactive maintenance, then this book covers most of what you need to know. As you will read, we have created the Asset Reliability Transformation (ART) process, which is designed to take an organization suffering from reactive maintenance all the way through to the point where they truly are generating the highest level of output with the lowest costs. There are three phases before this one, which we call the CONTROL phase:
VALUE: Understand the needs of the business, assess the current state, create the business plan, and gain senior management support.
PEOPLE: Create a culture where everyone believes in the need to improve reliability and they have the skills, knowledge, and desire to contribute.
STRATEGY: Establish a steering committee, develop an asset strategy (strategic maintenance plan), and develop the plan to grow from the current state to the desired state.
While we recommend that you go through these three phases before embarking upon this phase, we have written this book so that if your primary goal is to break out of the reactive maintenance cycle of doom, you will achieve that goal.
Your goal is to achieve the highest level of performance: If you are following the entire Asset Reliability Transformation process, then you will know that this is the fourth phase of the process.
Reactive maintenance is a major barrier when seeking to achieve the highest levels of performance and dependability. The reactive maintenance cycle of doom will keep reaching out and pulling you into the dark place where you suffer continual breakdowns and you never have time to make improvements.
Therefore, this is a critical phase. But with senior management support in place, and a culture that is moving in the right direction, and support across the entire management team, your odds of success are much higher.
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